Members Area

SPEECH-TO-TEXT PROVISION DURING THE COVID-19 PANDEMIC

A notice to all of our clients, existing and new. During the COVID-19/Coronavirus pandemic the Speech-to-Text/captioning service provided by AVSTTR members is being carried out remotely. Our members can provide this service for any online/virtual events, meetings, conferences, workshops etc. We are experienced in using platforms such as Zoom and MS Teams. Please book in the usual way by using the Book a Reporter form below. All members on this service are NRCPD Registered Speech-to-Text Reporters.

If you are deaf or deafened in full-time employment you might be entitled to Access to Work Funding for the service.

On behalf of AVSTTR members, we hope that all of you out there stay safe and we look forward to being able to work with you onsite again in the future.

Julia
Chair

The Professional Association Representing
Speech-To-Text Reporters

Speech-to-Text Reporters (STTRs) provide professional communication support for deaf and hard of hearing people. AVSTTR, the Association of Speech-to-Text Reporters, was created to offer support and guidance to our professional members, to share learning through the exchange of ideas and experiences and to promote training. We aim to raise public awareness of our profession and to promote equal access to communication in English for deaf and hard of hearing people.

The Princess Royal addresses a Hearing Link charity dinner
Photo: Matt Leete

STTRs listen to what is being said and simultaneously convert this to text on a screen. This is not a précis or a summary but a verbatim, i.e. word-for-word, account. This enables a deaf or hard of hearing person to follow exactly what is being said and to participate fully. There are no gaps to fill in, no guesswork; every word spoken is there in front of you. In addition, where relevant, the STTR will indicate environmental sounds, such as laughter or an interruption by a mobile phone.

Speech-to-Text is used at a wide variety of events and meetings. An STTR may work with a person on a one-to-one basis at a work meeting or training course, a medical appointment or even during wedding speeches. The person will seat themselves close to the laptop of the STTR where they will have a clear view of the text appearing, word for word. STT may also be used at conferences and public debates, where the text would be projected to a large screen or screens so that the whole audience can see it.

The Equality Act 2010 sets out certain situations where there is a duty on employers and service providers to make "reasonable adjustments", which could include the provision of STT. Read more.

You may be eligible for Access to Work funding to pay for STT in the workplace. Read more.

Students: your University/College Disability Officer will be able to advise you about Disabled Students Allowance for funding of Speech-to-Text in the classroom.

High speed internet now allows Speech-to-Text to be provided remotely, where appropriate. The STTR, working from home, will listen in to a meeting over a phone link or Skype and will use secure screenshare software to enable someone in a different location to view the text produced on their own PC/laptop/iPad etc. This works best for smaller meetings.

For more information on Speech-to-Text click here to download our FAQs

Book a Reporter

All our STTRs here are Registered with the National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD).

What does this mean ↓


This means their skills have been independently tested; they have undergone Deaf Awareness Training to at least Level 1; they must adhere to a Professional Code of Conduct and are CRB checked. Registration is maintained via Continuing Professional Development. By April 2013 all must have Public Indemnity Insurance in place. Should you not be satisfied with the service received from an STTR, you should first of all feed back directly to the STTR concerned. If you are still unhappy, the NRCPD have a complaints procedure. See www.nrcpd.org.uk

Use the booking form below to fill in as much information about the booking as possible and the form will go out via email to all our Registered STTRs.

Alternatively, you can contact any of our STTRs individually. As there are so few STTRs in the UK, many travel extensively to areas where there is no provision. We have indicated the very broad areas North and South (of England) or Wales or Ireland where they are located.

Important: Please download the files below and read carefully the following information before making your booking request. important-information.doc
Standards-of-Service-August-2012.doc

    Your Name *

    Your Email *

    Location

    Date

    Type of event

    Start time

    End time

    Lunch/ break times

    Number of service users (if known)

    Projection to big screen (Please note, this equipment is provided by the venue)
    noyes

    Reporters Required (for most all day bookings 2 STTRs are required)

    Is this booking funded by Access to Work?
    noyes

    Please provide any other information which may be useful

                                                                                                              
    PLEASE NOTE that by making this booking request you are stating that you have read and agree to the following points:

    Once a booking is confirmed, the contract is between the STTR and the booker in the first instance, and not Access to Work (AtW) or other third party.


    If an STTR needs to be added to an internal payment system, this needs to be arranged and completed prior to the date of the booking. Purchase Order Numbers should be provided to the STTR prior to the booking taking place.

    All invoices should be processed by the booker immediately upon receipt.

    It is the booker’s responsibility to ensure that the STTR’s invoice is paid on time, in line with the STTR’s payment T&Cs.

    For AtW funded bookings, it is the booker’s responsibility to ensure the STTR’s invoices are processed upon receipt and that all relevant paperwork is completed and claims submitted to AtW straight away.

    If their invoice is not paid on time, all STTRs reserve the right to impose statutory interest and compensation for debt recovery as set out in the Late Payment of Commercial Debts (Interest) Act 1998 amended by the Late Payment of Commercial Debts Regulations 2013.

    All STTRs reserve the right to withdraw from future bookings for the same client if payment for previous bookings is not made on time. In this circumstance, the STTR is not responsible for finding a replacement STTR.

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    Our Reporters

    Gill Croft

    Gill Croft

    Email Gill

    North

    Works Remotely

    Jean Gough

    Jean Gough

    Email Jean

    South

    Mirella Fox

    Mirella Fox

    Email Mirella

    South

    Works Remotely

    Wendy Osmond

    Wendy Osmond

    Email Wendy

    South

    Works Remotely

    Kath Sykes

    Kath Sykes

    Email Kath

    North

    Works Remotely

    Sharon Golder

    Sharon Golder

    Email Sharon

    South

    Works Remotely

    Hilary Maclean

    Hilary Maclean

    Email Hilary

    South Wales

    Norma MacHaye

    Norma MacHaye

    Email Norma

    South & East Anglia

    Works Remotely

    Amanda Bavin

    Amanda Bavin

    Email Amanda

    South

    Karen Schober

    Karen Schober

    Email Karen

    North

    Nicole Harrison

    Nicole Harrison

    Email Nicole

    South

    Works Remotely

    Sheryll Holley

    Sheryll Holley

    Email Sheryll

    Sheryll's Website

    South Wales

    Works Remotely

    Vicoria Davies

    Victoria Davies

    Email Victoria

    North

    Works Remotely

    Louise Pepper

    Louise Pepper

    Email Louise

    South

    Works Remotely

    Laura Harrison

    Laura Harrison

    Email Laura

    North

    Works Remotely

    Natalie Bracken

    Natalie Bracken

    Email Natalie

    South

    Works Remotely

    Julia Jacobie

    Julia Jacobie

    Email Julia

    South

    Works Remotely

    Franny Barrett

    Franny Barrett

    Email Franny

    Franny's Website

    North

    Susan McIntyre

    Susan McIntyre

    Email Susan

    Ireland

    Elain McCarthy

    Elaine McCarthy

    Email Elaine

    Ireland

    Works Remotely

    Joanne Naughton

    Joanne Naughton

    Email Joanne

    North

    Patricia Atherton

    Patricia Atherton

    Email Patricia

    North/North West

    Works Remotely

    Alison Stockwell

    Alison Stockwell

    Email Alison

    South West

    Works Remotely

    Nicola Dutton

    Nicola Dutton

    Email Nicola

    London

    Works Remotely

    Katy Ryder

    Katy Ryder

    Email Katy

    London

    Works Remotely

    Heather Casali

    Heather Casali

    Email Heather

    London

    Works Remotely

    Anna Baily

    Anna Baily

    Email Anna

    Works Remotely

    Denotes reporters who do remote work as well as on site work.

    Become a Member

    The AVSTTR aim is to provide a training and support mechanism to achieve and maintain high standards within the Speech-to-Text field, creating a sense of belonging for all practitioners in the isolated world in which we work and giving us a stronger voice with which we can improve working conditions for all of us.

    To become a member of AVSTTR or renew your membership please click here to dowload the form. There are membership categories for virtually every stage in your STTR career.

    Membership is open to non-NRCPD registered members.

    Contact

    To contact our enquiry line please email enquiries@avsttr.org.uk

    Please note that this mail box is checked intermittently, so please be patient for a response.